We at BiG Diamond Importers & Fine Jewelry would like you to be absolutely satisfied with your purchase. Please see below for our return and exchange policy.
- Merchandise may be returned within the first 14 days from original purchase date for exchange or Store Credit Only.
- All returns must be accompanied by Original Sales Receipt and in original gift box.
- If returned for Refund, it must be made in the first seven days from purchase.
- All credit card refunds are subject to 3.5% credit card fee.
- No return on Engraved items.
- No return on Custom made merchandise.
- No merchandise will be returned if worn, damaged, and/or not in the original condition.
- No return on modified rings (including ring sizing).