We at BiG Diamond Importers & Fine Jewelry would like you to be absolutely satisfied with your purchase.  Please see below for our return and exchange policy.

  • Merchandise may be returned within the first 14 days from original purchase date for exchange or Store Credit Only.
  • All returns must be accompanied by Original Sales Receipt and in original gift box.
  • If returned for Refund, it must be made in the first seven days from purchase.
  • All credit card refunds are subject to 3.5% credit card fee.
  • No return on Engraved items.
  • No return on Custom made merchandise.
  • No merchandise will be returned if worn, damaged, and/or not in the original condition.
  • No return on modified rings (including ring sizing).